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Delivery Information

At Smithfield Butchers our job isn't complete until our meat is safely delivered to your door. 

Where We Deliver

We deliver to the whole of mainland UK

How It Works

Once you have placed your order you will receive an email confirmation from Smithfeild Butchers.

 

To ensure we prepare and deliver your order to arrive at its best we deliver Tuesday to Friday.

ORDER:               DELIVERY:

Monday              Tuesday

Tuesday              Wednesday

Wednesday       Thursday

Thursday            Friday

Friday                  Tuesday

Saturday             Tuesday

Sunday                Tuesday

On the day your order is despatched you will receive a text or an email from DPD giving you your live tracking code and an estimated time of delivery. 

Our Delivery Partner

We use DPD as our delivery partner. DPD offer a ‘predict’ delivery service whereby they inform customers of a one-hour delivery window notified by SMS and/or email – so you don’t have to wait in all day. 

Additionally, you can watch the progress of your delivery driver on a real-time map.

If your plans change and you’re not able to sign for your order, DPD offer a range of ‘in flight’ options such as: deliver to neighbour, have the parcel delivered to a safe place or collect your parcel from a local pickup shop (restrictions apply to the last option).

Please note while we endeavour to get your order to you in the stated time frame, Smithfield Butchers cannot be held responsible for our courier’s failure to deliver to the specified time due to adverse weather conditions or other circumstances beyond our control. In these instances, we will, however, make our best efforts to correct the problem. Please contact the shop on 020 7236 2425 or email sales@smithfieldbutchers.com to discuss your concerns.

Leaving Your Order Safe

There is no need for you to be home when your delivery arrives. Just tell us somewhere safe to leave your order, like a shed, garage or porch. Simply pop your instructions in the comments box when you complete your order and we will do our best to ensure DPD has this information.

Alternatively, you can contact our delivery partner using the tracking code sent to you by them, once your item has been dispatched and make alternative arrangements if you suddenly need to be out. 

Mainland UK Delivery

There is a minimum order value of £50 for all orders.

We deliver to uk mainland Tuesday-Friday. 

Place your order before 11am Monday - Thursday to qualify for next day delivery.

Please note we do not deliver on Bank Holidays.

Mainland UK delivery rates:

Standard tracked delivery (delivered 8am - 6pm Tuesday - Friday) £10.00

Special Deliveries

We are here to help you, so please If you live outside this area or would like to check out about alternative special delivery arrangements then please feel free to email us or telephone, we will be pleased to help.

 

From time to time such as extremely large orders we may choose to deliver with our own butchers van, if we do  we will telephone in advance to make all the arrangements with you.

 

We look forward to being of service.

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Smithfield Butchers Ltd

23 Smithfield Street,

London, EC1A 9LF

Tel: 020 7236 2425 

Fax: 020 7236 2423

sales@smithfieldbutchers.co.uk

Current Opening Times

Monday - Friday: 5:00 am - 14:00 pm

Saturday: 5:00 am - 12:00 pm

Sunday: CLOSED

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